Frequently Asked Questions

Frequently asked questions

Can I request a custom design?

Absolutely. Visit our Custom Orders page and email us with your idea, quantity, and desired deadline. We'll discuss feasibility and provide a quote.

How long will my order take?

Processing and delivery times depend on the product and fulfillment partner. Some items ship separately. Check product information and the shipping options shown at checkout for the most relevant details.

Will everything arrive in one package?

Not always. Items fulfilled by different partners may ship separately and arrive on different days.

Can I change or cancel an order?

Contact us as soon as possible at create@theeighty3.com. Changes may not be possible once production or fulfillment has started.

How do I know what size to choose?

Check the size information on the individual product page. Sizing may vary by style and supplier.

How do returns work?

Review the store's refund policy before purchasing. Custom and made-to-order items may have different eligibility depending on the circumstances and applicable law.